Overview of Features
One Number Service
Voicemail
Virtual PBX Service
Fax to Email
Fax Sending
Fax Broadcast
Outbound Fax API's
OCR Fax Cover Sheet
Contacts/Calendar
Web-based Email
Sample Industry Uses
Finance/Banking
Healthcare
Mortgage
Real Estate
Restaurant
Benefits
Fax to Email
Receive faxes to your email in PDF or .tif format. Dedicate your personal Innoport phone number as a fax number or use it for both fax and voice. If your number is designated towards fax and voice, Innoport automatically distinguishes between a voice call and a fax signal. Therefore, the sender does not have to press any additional keys for faxing when the fax tone is detected.

Once a sender faxes to your number, the fax message is automatically converted into an electronic file and immediately delivered to your email account(s). You may specify any email address for receiving messages and you may even assign up to four destination email addresses per phone number for simultaneous message delivery. Faxes are attached to your email in either PDF or .tif format, whichever option you choose. Because messages are delivered in common file formats and most computers are outfitted with programs for opening one or both of these file types, there should be absolutely no software for you to install. PDF opens with the widely recognized free Adobe® Reader® or with Adobe® Acrobat®, which may be used to annotate faxes. .tif is another standard format that most image viewers support. Once the fax arrives, you may:
  • open the file for viewing or printing;
  • save the file for local storage;
  • forward the file attachment via email to a new recipient;
  • fax the file to another party.
Log into your account online to change your settings at anytime, including the email address(es) for message delivery and your file format preferences. Turn on the embedded fax option and you will be shown the first page of the fax within the body of the email for quick preview. This feature allows you to see who has faxed you without opening the file attachment and is useful for helping to prioritize your work load. Time-sensitive material can be taken care of immediately while less important messages can be handled later. Plus, add your company name or your name to the remote fax station ID (CSID) to be displayed on the sending party’s fax machine.

Enable notification options for always receiving text message alerts with no file attachments whenever a new message arrives. Notifications can be sent to any email address, so if your wireless device, such as a cell phone or pager, can receive emails, specify the email address associated with this device as a delivery email address. Once you receive the alert, download the fax from the activity log in your online account. Alternatively, if you wish to be alerted whenever a new fax arrives so that you can retrieve it from your email account, specify the email address tied to your mobile device along with a regular internet email address.

Although faxes arriving to your email already produces a layer of privacy verses faxes coming off of a shared fax machine, select service plans also offer fax reception in PDF format with 40-bit or 128-bit encryption to safeguard the contents of the messages. To use 128-bit encryption, you must have Adobe Reader 5.0 or higher. Lower versions of Adobe Reader only support 40-bit encryption. The latest version of Adobe Reader is available for free download here. If you choose to encrypt your faxes, your documents will be password-protected and these faxes may only be viewed by supplying the appropriate password when prompted. You have full control on creating and changing the password for the encrypted faxes arriving to your account.

Inbound Activity Log
Each account comes with an online activity log which displays the last 30 days of inbound message transactions. Your 30 day message history allows you to review, organize, resend and download messages.

Review such details of a transaction as the date & time stamp, Caller ID, message length and delivery status. In the event you misplace a message or need instant access from a remote location, you can resend messages to email addresses assigned for delivery or specify other email addresses. Faxes may be resent in a different format than your preferred file format. If you have opted to receive only notifications when new messages arrive, you may return to your activity log in order to download message files. Because we employ SSL (secure sockets layer) technology to protect all transmissions between the client and our website, direct downloading also creates a completely secure messaging environment.

Messages in your activity log which are older than 30 days are automatically purged. However, inbound messages may be moved to an Archive folder for storing beyond 30 days (1 MB file storage space included with each account; additional storage space may be purchased).

Access faxes in PDF from your PDA! Versions of Adobe Reader are available for both Palm OS® and Pocket PC handheld devices. For more information on Adobe Reader for Palm OS and to download it for free, please click here. Adobe Acrobat Reader for Pocket PC can be found here.