Innoport Unified Communications Services for Corporate Relocation

Corporate relocation requires careful planning to avoid any hiccups that may impact your business. Innoport offers the following services to manage your communications during an office move: corporate relocation
Innoport unified communications services ease the transition by allowing you to move with the confidence of knowing that your calls will continue to be answered. Whether you are relocating an entire office or corporate relocation services are needed for only individual employees, Innoport has a unified communications solution to meet your needs.

When the telecommunications lines are disconnected at the old location, Innoport keeps you from going dark. As you wait for the lines to be turned up at your new location, use Innoport as a standby phone system by having your telecommunications carrier forward calls from your published telephone number(s) to a dedicated number assigned to you from Innoport.

With the flexibility of our hosted PBX service, you can create an enterprise-level voice mail system complete with custom mailbox extensions for each staff member. Design your own call scripts and set up an auto attendant with menu options (e.g., 1 for Sales, 2 for Customer Service, etc.) for transferring calls to different offices or departments. Personalized mailbox greetings, music-on-hold, live extension transfer, and find by name and full listing directory assistance all add to the power and richness that Innoport's hosted PBX service delivers.

In many cases, Innoport's hosted PBX service will even mirror your in-house PBX system, allowing callers to reach your staff on the same extensions. This essentially creates a seamless transition that you can cut over to while your in-house PBX equipment is down. If employees can operate off of cell phones or remote telephone lines during the relocation, calls can be forwarded from each extension, so you can continue to hold live conversations. Innoport find me / follow me lets you forward calls through a routing sequence of up to 5 phone numbers until the call gets picked up.

Spreading the word about your move can create a challenge i f you've been in business at the same location for many years. Innoport's unified communications service allows you to create an announcement mailbox or separate line solely for disseminating information and updates, such as your new business address or telephone number(s).

Hosted PBX capabilities are available with the Innoport Jump Start and Standard Corporate Business service plans. All of our plans include personal phone numbers that serve as both a voice and fax number or may be designated for use as just one or the other. These numbers accept simultaneous calls to avoid busy signals. If your number is set for both voice and fax, Innoport automatically distinguishes between a voice call and fax signal, so callers do not have to press any additional keys. Any faxes to your number are sent to your email as attachments in your option of PDF or TIF format. You may designate any email address for receiving messages and you can even assign up to four email accounts per phone number for simultaneous message delivery.

Even if your data connection is down during any part of the relocation process, Innoport will not only continue to accept calls, but voice mail and fax messages will continue to be collected and stored in your online activity log for 30 days. When you regain internet access, you can log into your account online and pick up messages you've missed.

Relocating can become a cumbersome and stressful experience. But with Innoport, you can alleviate your communication woes during the move without allocating a large sum towards a standby communications solution. Innoport is a communications service that will not only provide you with transparency and professionalism during a corporate relocation, but it will also keep your business running smoothly as you complete your office move.

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